We are here for you

Inergia provides basic utilities for modern living in Northern Lapland (Inari, Utsjoki and northernmost part of Sodankylä).

We have three subsidiaries for helping your every day life: Tunturiverkko for distribution of electricity and grid connection, Inarin Lapin Vesi for water supply and waste water treatment and Inergia Lämpö for district heating.

Contact us

Our offices are located in Ivalo (Sairaalantie 3a, 99800 Ivalo) and Utsjoki (Utsjoentie 38, 99980 Utsjoki).

Ivalo office is open Mon-Thu 09:00 – 11:00 & 12:00 – 15:00. On Fridays please give us a call or email us.

For Utsjoki please book appointment beforehand from the contacts below.

tel. +358 16 663 200*

email: asiakaspalvelu@inergia.fi

For urgent matters, please contact our on-duty personnel.
Our emergency service is available 24/7.

Electricity network please call: +358 40 636 29 88*

Water connection please call: +358 40 636 29 89*

District heating please call: +358 40 636 29 85*

*Please notice the phone numbers are unable to receive SMS messages.

Make a Moving Notification

When Moving to a New Address

If you are moving within Tunturiverkko’s network area, you must sign an electricity contract with your chosen electricity supplier. We will receive the details of your move from your supplier, after which your network service agreement will also take effect. Once the network service agreement is ready, we will send you a confirmation. We recommend submitting your moving notification at least 14 business days before your move.
You can choose an electricity supplier by comparing options on the independent website: sahkonhinta.fi.

Moving Out

Remember to terminate your electricity contract when you move away. Both your electricity supply agreement and network service agreement will remain active until you cancel them or a new resident signs a contract for the address. The electricity supply will be disconnected if there is no valid electricity supply or network service agreement in place.
If you are moving out of Tunturiverkko’s network area, you can cancel your electricity contract through your supplier. Your supplier will notify us of the termination, and we will end your network service agreement and send you a final bill.

Selling a Property

The deed of sale or transfer document must include a note about the transfer of electricity, water, or district heating connections to the new owner. Connections will not transfer without an official document.
You can submit the document in PDF format to: asiakaspalvelu@inergia.fi.
For a water connection ownership transfer, we also require a water meter reading from the day the ownership changes.

Application for electricity, water, and heating connections

We recommend filling out the Inergia connection application for electricity, water, and heating connections when planning new construction or renovations. Our skilled experts are available to assist you in finding the best connection solutions for your project.

On the form, you must select one or more connections. Based on your selection, additional questions will appear—those marked with an asterisk (*) are mandatory.

If you already have a building permit, we recommend attaching a copy of it to this application.

Finally, click ”Submit.”

Note: The processing time for connection applications is typically 10 business days.

Link to the application: https://inergia.epalvelu.fi/services/inergia/21338/

Additional information on applying:

Electricity

After receiving the application, we send you an offer for the grid connection. When you accept the offer the connection contract between you and Tunturiverkko will be made. The construction of a grid connection can start when the contract is signed and grid connection payment is made. Delivery time of the grid connection depends on the distance to the existing grid. Our indicative delivery time for the grid connection depending on size of the main fuses is 8-10 weeks. When making schedule to your project make sure to ask about the delivery time of the grid connection early as possible! The sizing of the needed main fuses is the customer’s responsibility and Tunturiverkko defines the size and the type of the needed connection cable.

The customer can start electricity installations in their plot at the same time. Only contractors who have an electricity qualification are allowed to make electricity installations.

In case the customer or the customer’s contractor needs a worksite electricity cabinet that can be ordered for example from Ellappi

Water

For the planning of a real estate’s water and sewer network Inarin Lapin Vesi gives the information concerning the connection location. This information includes the point of connection, the pressure level of the water cable in the connection point as well as the connection height of the waste water sewer.

After receiving the information the builder needs to deliver the water cable and sewer system plans of the real estate to Inarin Lapin Vesi. The plans need to be made and built according to Finland’s building code D1. The plans are delivered in two series of which another will be returned accepted to the customer.

Plan drawings:

Plot plan for example 1:500

Floor plan of the building, water and sewer appliances 1:50 or 1:100

Starting information for planning and inspection of the plans:

Marko Tervaniemi (marko.tervaniemi@inergia.fi) / +358 40 826 755